Nasr Khan

Independent Consulting

Fractional Chief Product Officer | Product & Business Strategy Advisor

December 2025 - PresentNew Delhi, India

Independent product and business advisory practice focused on helping founders, venture teams and established product organizations make strategic decisions across product development, business growth and AI-led transformation.

Responsibilities and Contributions

• Partner with founders and executive leadership teams to define product and business vision, identify growth opportunities and translate strategic objectives into executable plans.
• Advise on zero-to-one product development, from opportunity discovery and validation to MVP definition, product-market fit and early commercialization.
• Support businesses transitioning from initial product-market fit into scaled product organizations, including product strategy, roadmap prioritization, operating processes and team structures.
• Advise on growth, monetization, pricing, business models and commercial decisions, with attention to customer acquisition economics and sustainable revenue.
• Assess opportunities for AI-led product modernization, including applications of generative AI, large language models and agentic workflows.
• Identify product and operational processes that can be improved or automated using AI, including customer-facing experiences and internal workflows.
• Develop and test AI-native product concepts, automation workflows and new business models.
• Work with leadership teams to align product priorities with commercial outcomes and business performance.
• Mentor cross-functional product teams through product discovery, implementation, launch and growth.

Focus Areas: Product Strategy, AI Product Modernization, Agentic AI, Zero-to-One Product Development, Monetization, Growth Strategy, Product-Market Fit and Executive Advisory.

ixigo (Le Travenues Technology Ltd.)

Senior Vice President & Head, Hotels Vertical | P&L Owner

July 2024 - October 2025Gurugram, India

Led the development and growth of ixigo's hotel-booking business, building the Hotels vertical into a fully functioning business unit within a publicly listed Indian online travel company.

Held responsibility for the business P&L, product strategy, engineering execution, hotel supply, customer experience, partnerships, marketing, sales and growth.

Business Building and Commercial Performance

• Built the Hotels vertical from the ground up, establishing the business strategy across product, supply acquisition, hotel distribution, pricing, merchandising, marketing and customer experience.
• Scaled the business to 4,500+ room nights per day, achieving India's third-largest hotel OTA position by room-night volume.
• Delivered over 1.5 million cumulative room nights and 5x growth in under a year.
• Achieved 46% quarter-on-quarter growth through product improvements, distribution expansion and product-led growth initiatives.
• Established a trajectory toward approximately ₹5 billion in annualized GMV and ₹600 million in annualized revenue, based on FY2025-26 projections.
• Improved revenue take rate from 6.8% to 8.9%, with a projected path toward approximately 11% through pricing, merchandising and promotional strategies.
• Owned the full business P&L, including revenue growth, contribution margins, acquisition efficiency, customer lifetime value and monetization.
• Developed cross-selling strategies across ixigo's trains, flights and buses businesses, using customer intent signals, routing logic and personalized recommendations.

Product Strategy and Innovation

• Defined the end-to-end hotel product strategy, roadmap and execution priorities across consumer booking journeys and operational platforms.
• Led product and engineering teams responsible for hotel search, ranking, personalization, pricing, reviews, content, booking flows and post-booking customer journeys.
• Introduced AI and machine learning-driven hotel search ranking, personalization and price discovery.
• Ran ranking and pricing experiments to balance customer conversion, profitability, supply health and customer experience.
• Improved key booking-funnel conversions by approximately 3x through product changes, experimentation and customer journey optimization.
• Developed AI-assisted booking reconfirmation and customer support capabilities, including voice-based systems.
• Improved customer experience through AI-assisted confirmations, NPS monitoring, proactive customer communication and operational process changes.
• Reduced hotel check-in failures, commonly called bump-offs, by approximately 80% through booking reconfirmation and improved operational controls.

Supply, Partnerships and Operations

• Developed and expanded hotel supply relationships with major hotel chains, online travel agencies, aggregators and distribution partners.
• Improved supply data quality by addressing duplicate hotel listings, incorrect city mappings, mismatched addresses and inaccurate geographic coordinates.
• Worked with technology and commercial partners to improve hotel content, pricing consistency, availability and booking reliability.
• Established processes with customer experience teams to reduce refunds, post-booking issues and booking failures.
• Improved booking promises, cancellation policies, customer service workflows and internal agent tools.
• Set up weekly and monthly business reviews, product experiment reviews, supply health checks and shared performance metrics.
• Aligned product, engineering, sales, supply and customer experience teams around common business objectives.

Organizational Leadership

• Built the core team from 3 to 25 people while coordinating broader cross-functional execution across the business.
• Hired and developed leaders across product, growth, customer experience and supply.
• Established an operating structure that connected commercial targets, customer outcomes and product delivery.
• Introduced shared scorecards, clear ownership and performance review processes across functions.

LaunchPod Labs

Co-Founder & Chief Executive Officer | Head of Product

November 2020 - July 2024California, United States / India

Co-founded and led LaunchPod Labs, a product development studio helping founders, startups, enterprises and government organizations design, build, launch and scale technology products.

The business worked with customers across the US, UAE, Singapore and India, with delivery teams in California and India.

Owned business strategy, P&L, client acquisition, product leadership, commercial relationships and overall business operations.

Business Development and Organizational Leadership

• Co-founded and scaled the organization to a 230-person team across product management, software engineering, design, quality assurance and product delivery.
• Built capabilities for product discovery, business strategy, MVP development, product launches and post-launch growth.
• Led the delivery of 12+ technology products and MVPs across B2B SaaS, AI/ML, FinTech, HealthTech, SportsTech, eCommerce and enterprise applications.
• Worked directly with founders on market validation, product strategy, positioning, business model decisions and go-to-market planning.
• Led client acquisition, commercial negotiations, business development and strategic account relationships.
• Managed product delivery alongside overall business operations and financial performance.
• Several client businesses secured external investment within six months of launching their products.
• Supported ventures that subsequently raised between $100,000 and $4.5 million from investors.

Selected Product and Technology Engagements

1. Enterprise Generative AI SaaS Platform

Led product strategy and development of an enterprise generative AI platform designed to help businesses generate content, build AI-powered applications and integrate language models into business workflows.

Key capabilities included:

• One-click AI content generation templates.
• Integrations with customer relationship management platforms and enterprise databases.
• Custom chatbot creation tools.
• Private-cloud deployment options for enterprise customers.
• Access controls and usage-budget management.
• Support for multiple large language model providers.

The engagement involved product definition, feature prioritization, enterprise use-case development and coordination of cross-functional delivery.

2. AI-Based Fraud Detection for Financial Services

Led delivery of a real-time fraud detection module for a large financial institution.

The product combined multiple AI approaches to identify suspicious activities and support fraud detection, including:

• Anomaly detection for identifying unusual transaction behavior.
• Network graph analysis to identify relationships and transaction patterns.
• Fine-tuned generative AI models supporting fraud analysis.

Responsibilities included product scoping, stakeholder coordination and managing delivery against enterprise requirements.

3. HealthTech Product Development and Commercial Launch

Led product development and launch of a healthtech client's MVP.

• Delivered the initial product in approximately 100 days.
• The product generated 10,000 validated leads during its first month after launch.
• The client subsequently raised $4.5 million within three months.

The engagement covered initial product definition, MVP development, launch coordination and early growth.

4. FinTech Gift Card Marketplace and Payment Products

Led delivery of a fintech marketplace supporting digital gift cards and related financial services.

Product capabilities included:

• Gift card marketplace functionality.
• Branded debit card issuance.
• Consumer and partner-facing product workflows.

The work included product strategy, customer journeys, marketplace functionality and financial technology integrations.

5. Government Sports Management Platform

Led delivery of a technology platform supporting a national government sports program.

The platform covered:

• Vendor management.
• Budget management.
• Athlete management.
• Administrative and program management workflows.

The solution supported operations across 28 Indian states and 8 union territories.

Product and Leadership Scope

• Product discovery, product-market fit and MVP definition.
• Product architecture discussions and technical direction in collaboration with engineering leadership.
• Cross-functional product, engineering and design team management.
• Enterprise product delivery and customer stakeholder management.
• Commercial strategy, customer acquisition and revenue growth.
• Founder advisory, fundraising readiness and go-to-market planning.

Paytm (One 97 Communications Ltd.)

Vice President & Head, Hotels Business

July 2018 - September 2019Noida, India

Built and led Paytm's hotel-booking business, responsible for product development, business strategy, revenue growth, partnerships, technology integrations and operations.

Led the launch of consumer and business hotel-booking products within Paytm's broader payments and commerce ecosystem.

Business Achievements

• Built Paytm Hotels from the ground up and launched the business within 90 days.
• Grew monthly revenue to ₹42.5 million within 10 months of launch.
• Established an annualized revenue run rate of approximately ₹510 million.
• Built and led a 150-person cross-functional organization spanning product, engineering, design, marketing, sales, operations and customer support.
• Developed the commercial strategy and go-to-market execution required to launch and scale the new vertical.
• Owned business planning, customer acquisition and revenue growth.

Product and Commercial Leadership

• Defined the product vision, strategy, roadmap and delivery priorities for Paytm Hotels.
• Led the development of consumer-facing hotel-booking experiences and B2B partner applications.
• Built products integrated with Paytm's payments ecosystem.
• Established hotel supply partnerships with chains, aggregators and technology providers.
• Led integrations with hotel technology platforms to support hotel inventory, connectivity and booking operations.
• Coordinated product development, commercial partnerships and operational execution.
• Aligned product investment and marketing initiatives with business growth targets.
• Used customer experience improvements and commercial partnerships to drive bookings and revenue.

NightStay

Founder & Chief Executive Officer

December 2014 - July 2018New Delhi, India

Founded NightStay, an early last-minute hotel-booking platform focused on offering discounted premium hotel stays through a mobile application.

Built the company from initial product concept through funding, market expansion and eventual acquisition by Paytm.

Held responsibility for product strategy, technology delivery, hotel partnerships, fundraising, business development, marketing, growth and P&L.

Founder and Business Achievements

• Conceived and launched NightStay as a mobile-first platform for last-minute premium hotel bookings.
• Built the initial business proposition around discounted unsold hotel inventory and convenient last-minute reservations.
• Bootstrapped the business to partnerships with 20+ hotel chains.
• Reached approximately ₹1 million in monthly revenue during the bootstrapped phase.
• Raised external angel and seed funding to support product development and business expansion.
• Expanded the hotel network to 1,000+ hotels across 30 Indian cities.
• Led the company through its acquisition by Paytm in 2018.

Product, Growth and Commercial Responsibilities

• Defined the product vision, feature roadmap and mobile booking experience.
• Managed product development from initial concept through launch and growth.
• Built relationships with premium hotel chains and independent hotel partners.
• Developed the hotel supply acquisition and distribution strategy.
• Used customer feedback and market demand to improve product features and booking conversion.
• Managed customer acquisition, marketing efficiency, monetization and unit economics.
• Evaluated customer acquisition cost against lifetime value to support sustainable business growth.
• Led fundraising activities and investor relations.
• Managed commercial operations, business planning and product strategy through the company's acquisition.

Info Edge (India) Ltd.

Vice President, Products

May 2013 - May 2014

Associate Vice President, Products

November 2010 - May 2013

Total tenure: November 2010 - May 2014India

Led product management for Shiksha.com, Info Edge's higher education discovery and information platform.

Worked across product strategy, user-generated content, student engagement, mobile product development and online education application experiences.

Product Strategy and Business Impact

• Defined and executed product strategies aligned with Shiksha.com's engagement, conversion and business objectives.
• Increased user-generated content traffic by approximately 500% over three years.
• Built and expanded a student and mentor Q&A ecosystem, developing a community of more than 1,100 subject matter experts.
• Developed a mobile product strategy that increased mobile traffic contribution from 5% to 35% within one year.
• Delivered a 250% increase in conversions through product improvements and user journey optimization.
• Used user behavior, market analysis and product performance data to prioritize product development.

Product Innovation

• Redesigned and developed student Q&A experiences to increase participation and improve information availability.
• Expanded the network of student mentors and subject matter experts contributing to the platform.
• Led the development of online application forms for leading management institutes.
• Received the Info Edge Achievement Award for Most Innovative Product Design for the online application forms initiative.
• Collaborated with engineering, design and marketing teams to develop and launch new product features.

Leadership and Stakeholder Management

• Managed product roadmap prioritization and cross-functional product delivery.
• Worked with internal stakeholders and external partners to align product initiatives with business objectives.
• Coordinated product development across engineering, design and marketing teams.
• Focused on improving user engagement, conversion and the overall student experience.

Lemon Mobiles

Product Head, Strategy and Planning

July 2010 - November 2010India

Product strategy and planning role at Lemon Mobiles.

FirstDialog

Co-Founder & Chief Product Officer | Founder & Chief Geek

June 2009 - November 2010India

Founded FirstDialog, a Web 2.0 new-media venture focused on interactive multimedia resumes and social recruitment.

The concept sought to modernize conventional resumes and recruitment interactions through interactive multimedia and digital engagement.

Contributions

• Developed the product concept for an interactive resume and social recruitment platform.
• Focused on applying emerging Web 2.0 technologies to recruitment and professional identity.
• Led early-stage product direction and development.
• Built an innovative recruitment technology proposition that received recognition during its early development.

Nokia

Project Manager, Asia-Pacific | Nokia Interactive Advertising

September 2007 - April 2009

Managed regional projects for Nokia Interactive Advertising (NIA), covering deployments, customer implementations and technology project delivery across Asia-Pacific markets.

Responsibilities and Achievements

• Headed regional project management activities for Nokia Interactive Advertising in the APAC region.
• Defined project scope, delivery plans, milestones and budgets for customer implementations.
• Managed technology deployments and transitions across multiple regional markets.
• Served as the primary liaison for content publishers, technology partners, vendors and mobile network operators.
• Managed customer relationships and technical coordination for major regional accounts.
• Supported pre-sales and post-sales activities, including product demonstrations and responses to requests for information and proposals.
• Managed customer training and implementation support.
• Coordinated regional resources, delivery schedules and project risks.

Key Customer Relationships

Worked with organizations including:

• Bharti Airtel, India.
• StarHub, Singapore.
• Smart Communications, Philippines.
• Singapore Press Holdings Group.

ACL Wireless Limited

Product Manager, Product Strategy & Planning

April 2006 - September 2007India

Worked in product strategy and planning, supporting business direction, new product initiatives and competitive market analysis in the mobile technology sector.

Responsibilities

• Conducted market research and competitive analysis across existing and target geographic markets.
• Monitored market participants, technology developments and changes across the industry value chain.
• Supported business planning, market-entry analysis and broader organizational strategy.
• Led or contributed to pre-sales initiatives, new product ideas and customer behavior analysis.
• Worked on consumer usage analysis and community management initiatives.
• Supported new product introduction planning, product scope definition and market positioning.
• Provided competitive intelligence to inform business and product decisions.

Conexant Systems Inc.

Technical Publications

November 2004 - April 2006India

Responsible for establishing technical publication capabilities for Conexant's India operations.

Responsibilities

• Set up the technical publications function for the company's India operations.
• Coordinated documentation infrastructure and processes across teams in India, North America and Europe.
• Planned technical documentation projects and managed cross-regional coordination.
• Tracked documentation productivity, quality and project delivery metrics.
• Worked with technical teams to improve documentation processes and execution.

Pervasive One Solution / Telcon Europe

Manager, Business Intelligence & Documentation

December 2003 - November 2004

Worked on technical and business documentation for enterprise telecommunications software and mobile middleware platforms.

Responsibilities

• Gathered business and technical requirements from project stakeholders and development teams.
• Prepared technical service descriptions, business diagrams, technical diagrams and API reference documentation.
• Worked with technical service teams to ensure requirements were available for system design, deployment and configuration.
• Supported documentation for pre-production and production environments.
• Led technical documentation activities for an M2M telemetry platform developed for Orange UK.
• Coordinated closely with software development teams and managed documentation delivery.

GSF Fund

Product Mentor

2020 - Present

Product mentoring and advisory involvement with GSF Fund.

IIIT Delhi Entrepreneurship Cell

Mentor

2022 - 2023

Mentoring involvement with the entrepreneurship community at IIIT Delhi.

Business Strategy, P&L and Commercial Leadership

• Full P&L Ownership and Business Unit Management
• Business Strategy and Long-Term Growth Planning
• Zero-to-One Venture Building
• New Business Launches and Market Expansion
• Business Model Design and Validation
• Revenue Growth and Monetization
• Pricing Strategy and Packaging
• Unit Economics, CAC and LTV
• Contribution Margin and Take Rate Optimization
• Go-to-Market Strategy and Commercialization
• Strategic Partnerships and Business Development
• Customer Acquisition and Retention
• Fundraising and Investor Relations
• Venture Growth and Exit Management
• Business Operations and Operating Model Design

Product Leadership and Growth

• Product Vision and Strategy
• Product Roadmap Development and Prioritization
• Zero-to-One Product Development
• Product Discovery and Market Validation
• Minimum Viable Product Development
• Product-Market Fit
• Product-Led Growth
• Product Lifecycle Management
• Consumer Internet Products
• B2B SaaS and Enterprise Platforms
• Digital Marketplaces
• Platform and API Products
• Search, Ranking and Personalization
• Conversion Rate Optimization
• Digital Customer Journeys
• Customer Experience and Retention
• Product Analytics and Experimentation
• Cross-Functional Product Delivery
• Product Organization Design and Scaling

Artificial Intelligence and AI Product Strategy

• AI-Native Product Strategy
• Generative AI and LLM-Based Products
• Agentic AI Products and Workflows
• AI Agents and Orchestration
• Retrieval-Augmented Generation (RAG)
• Context Engineering
• AI Tool Calling and Integrations
• LLM Evaluation Frameworks
• Human-in-the-Loop AI Workflows
• Model Routing and Multi-Model Product Design
• AI Guardrails and Governance
• Multimodal AI Applications
• AI Voice Systems and Customer Experience Automation
• AI-Powered Search and Recommendations
• AI Fraud Detection and Anomaly Detection
• AI Product Unit Economics
• AI-Enabled Business Process Automation
• AI-Led Product Modernization
• Enterprise AI Product Development
• API and Platform Integrations

Executive and Organizational Leadership

• Executive Leadership and Strategic Decision-Making
• Founder and CEO Advisory
• Organization Design and Team Scaling
• Cross-Functional Business Unit Management
• Product, Engineering and Design Leadership
• Executive Stakeholder Management
• Commercial and Technology Team Alignment
• Leadership Hiring and Development
• Operating Model Design
• Product Delivery Governance
• Performance Management and Business Reviews
• Capital-Efficient Execution
• International Client and Partner Management

Industry Experience

• Travel Technology and Online Travel Agencies
• Hotel Booking and Distribution
• Consumer Internet and Marketplaces
• B2B SaaS and Enterprise Software
• Artificial Intelligence and Machine Learning
• Financial Technology and Digital Payments
• Health Technology
• eCommerce
• Sports Technology
• Advertising Technology
• Telecommunications and Mobile Technology
• Education Technology
• Government Technology Platforms